B.F.Skinner said "Behavior is modified by its consequences
"
I never was much of a Skinner fan but I agree with that statement.
When an employee suddenly puts on safety glasses because the "safety
man" is walking down the aisle, the employee's behavior wasmodified.
Was the behavior modification due to the sudden realization
that he was in a mandatory eye protection area? Of course the
employee's sudden burst of compliance carried a "taillight
guarantee." The safety glasses will have a way of removing
themselves when the 'coast is clear'. Employees make trade-offs
like this all the time. They trade personal safety for comfort
and convenience. An employee's level of compliance rises or falls
in direct proportion to their perceived level of risk.
In
the aforementioned instance, the employee considered the chances
of injury were less than the chances of disciplinary action. Fortunately,
for employees such as this, the responsibility for a "level
of risk" determination is not theirs to make.
I
like the "carrots, stick, carrots" approach to workplace
safety. Positive reinforcement first, progressive discipline if
that doesn't succeed, and carrots again if it does. Safety Performance
plans combined with the above mentioned safety principles, help
foster such a positive environment.
Safety
performance plans share the same concept as an Employee Stock
Ownership Plan or Profit Sharing plan, in that the participants
have a stake in the results. Coupled with a strong injury prevention
program (training and workplace design), management commitment,
and an employee participant safety committee, success is right
around the corner.
I
have found it to be more effective to change the themes of the
plans on a yearly basis. This maintains interest and allows the
performance plans to be directed towards specific areas of concern
or focus, such as back injuries or slips, trips, and falls, for
example. In addition, continuing the identical plan may be construedas a benefit or other employer provision.
Like the Thanksgiving
turkey provided to each employee, Safety incentive awards that
are tied to specific targets over established uninterrupted periods
may be considered precedent setting. You will notice, while all
of these plans reward positive performance, they each differ in
theme, number of recipients, types and quantities of awards, etc.
None of the Performance Plans discourage accident reporting since
they all hinge on reducing a business's real adversary - lost
time injuries!
Naturally,
you can alter the plans in any way you see fit. In fact I strongly
recommend it. Personalizing the Performance plan will make it
more attractive and less "pre-packaged." Employees are
less interested in some of the "canned" safety incentive
programs. If there is initial interest, it will certainly wane
after the first year. That is why it important to change the plan
annually.